Last Updated: September 29, 2026

At Luxury Rep Watchs, we aim to provide a reliable and straightforward shipping experience. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

1. Order Processing

Orders are processed after payment has been successfully confirmed.

We generally aim to process orders within 1–3 business days.

Orders may take longer to process during:

• Sales or promotional periods.
• Public holidays.
• High-volume periods.
• Unexpected operational or shipping delays.

You will receive shipping information once your order has been dispatched.

2. Shipping Destinations

We may offer shipping to selected domestic and international destinations.

Available shipping destinations and shipping options may be displayed during checkout.

Shipping availability may vary depending on the destination, local regulations, carrier restrictions, and other delivery requirements.

3. Shipping Times

Estimated delivery times depend on the destination, shipping method, carrier, customs procedures, and other circumstances outside our control.

Typical delivery estimates may be displayed during checkout.

Unless specifically stated otherwise, delivery estimates are estimates and are not guaranteed delivery dates.

International shipments may require additional time because of customs clearance.

4. Shipping Costs

Shipping charges are calculated according to factors such as:

• Delivery destination.
• Shipping method.
• Package size and weight.
• Available carrier service.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

If free shipping is offered for a particular order or promotion, the applicable terms will be displayed at checkout or during the promotion.

5. Order Tracking

Where tracking is available, you will receive tracking information after your order has been dispatched.

Tracking information may take some time to become active after the carrier receives and scans the package.

Customers are responsible for using the tracking information provided to monitor their shipment where applicable.

6. Delivery Address

Customers are responsible for providing an accurate and complete delivery address.

Please carefully check your:

• Full name.
• Street address.
• City.
• Postal code.
• Country.
• Phone number, where required.

We are not responsible for delays, additional delivery charges, or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If you notice an incorrect delivery address after placing an order, contact us immediately at:

support@luxuryrepwatchs.com

We will make reasonable efforts to update the address before the order is shipped, but an address change cannot be guaranteed.

7. Delayed Deliveries

Delivery delays can occur because of circumstances outside our reasonable control, including:

• Carrier delays.
• Severe weather.
• Customs processing.
• Public holidays.
• Transportation disruptions.
• Incorrect or incomplete delivery information.
• High shipping volumes.
• Government or regulatory restrictions.

If your shipment appears to be delayed, please first check the tracking information provided.

If the tracking information has not updated for an extended period, contact us at support@luxuryrepwatchs.com and we will assist where possible.

8. Lost or Missing Packages

If a package is shown by the carrier as delivered but you have not received it, please:

1. Check the delivery location and surrounding area.
2. Check with household members, neighbors, or building management where applicable.
3. Contact the carrier using the tracking information.
4. Contact us if the package remains missing.

We may cooperate with the carrier to investigate the delivery.

Any refund or replacement for a missing shipment will be considered based on the circumstances, carrier investigation, applicable law, and the terms of the order.

9. Damaged Packages

If your package arrives visibly damaged, we recommend documenting the condition of the package before opening it.

If the product itself is damaged, contact us as soon as possible at:

support@luxuryrepwatchs.com

Please provide:

• Order number.
• Photographs of the package.
• Photographs of the shipping label.
• Photographs of the damaged product.
• A description of the damage.

This information may be required to investigate a shipping claim with the carrier.

10. International Shipping

For international orders, additional customs procedures may apply.

Depending on the destination, the customer may be responsible for:

• Customs duties.
• Import taxes.
• VAT or other applicable taxes.
• Customs clearance charges.
• Other fees imposed by the destination country.

These charges are generally determined by the destination country’s authorities and are outside our control.

Customers are responsible for complying with applicable import requirements in their country.

11. Customs Delays

International shipments may be delayed by customs authorities.

Customs clearance times vary between countries and cannot be guaranteed by Luxury Rep Watchs.

We are not responsible for delays caused by customs authorities, provided we have fulfilled our applicable shipping obligations.

12. Refused or Undeliverable Shipments

If a shipment is refused, rejected, or returned to us because of:

• An incorrect address.
• Failure to collect the package.
• Refusal of delivery.
• Failure to pay applicable customs charges.
• Other circumstances attributable to the recipient.

additional shipping, return, customs, or handling costs may apply where permitted by law.

Any refund will be considered after the package has been returned to us and inspected.

13. Delivery to a Third Party

If you request delivery to an address or recipient other than yourself, you are responsible for ensuring that the delivery information is accurate.

Once the carrier confirms delivery to the address provided at checkout, the order may be considered delivered, subject to applicable law and any carrier investigation.

14. Shipping Restrictions

Certain destinations may not be available for delivery because of carrier restrictions, customs requirements, legal restrictions, or other operational limitations.

If we are unable to ship an order to the selected destination, we will contact you and discuss the available options.

15. Changes to Shipping Information

We may update this Shipping Policy from time to time to reflect changes in our shipping procedures, carriers, delivery destinations, or applicable requirements.

The updated version will be published on our website with a revised “Last Updated” date.

16. Contact Us

For questions regarding shipping, delivery, tracking, or an existing order, please contact:

Luxury Rep Watchs

Email: support@luxuryrepwatchs.com**

We will make reasonable efforts to assist you with your shipment and provide available tracking or delivery information.